Operations Associate

This is not a classic personal assistant role. We’re looking for a sharp, curious, critical thinker who thrives at the intersection of structure and ambiguity — someone who enjoys turning half-formed ideas into clear actions and making complex operations feel lighter.

You’ll work directly with leadership as a thinking partner, organizer, and problem solver, with the potential to evolve into a Management Lead position.

What you'll do

• Act as a right hand to the executive: prioritizing, preparing, filtering, and following through
• Translate chaos into clarity: notes, plans, action items, systems
• Support operational decisions with data, structure, and logic
• Coordinate across functions (ops, marketing, admin, clinical support)
• Track projects, deadlines, and dependencies so nothing falls through the cracks
• Use tools like CRM, Google Sheets / Excel, and Google Workspace confidently and cleanly
• Gradually take ownership of initiatives as trust and context build

What we're looking for

• 2–3 years of professional experience (ops, admin, consulting, startup, agency, etc.)
• Working knowledge of CRM tools, Google Sheets / Excel, and Google Workspace — you don’t need mastery, you need control and confidence

Who you are

• You are a generalist by nature (you like knowing a bit about everything)
• You think in systems, not just tasks
• You are comfortable saying “I don’t know yet, but I’ll figure it out”
• You enjoy being close to decision-making
• You can handle ambiguity without freezing
• You care about people, but can still think logically and clearly

This role is not for you if…

• You need a rigid job description to feel safe
• You only want clearly defined, repetitive tasks
• You avoid responsibility or decision-making
• You want a purely administrative role
• You’re uncomfortable being wrong sometimes

What we offer

• Above-market compensation, public and growth-based
• Direct exposure to leadership and real business decisions
• A balanced environment: professional, human, and purpose-driven
• A clear growth path for people who earn trust and ownership
• You won’t be boxed in, you’ll be built up

About monefy

monefy is a system-first business and technology services company and the operational growth engine behind healthcare practices. From offices in Brasov, Romania, we run the back office and build the software that keeps clinics moving. We are an established business with a startup mindset — we empower our people with autonomy and creative freedom to take ownership of impactful work and make a real difference.